Contact HighByrd
To contact HighByrd, send a message through the form below. Tell us whether you are getting started, asking about your account, raising a technical question, or something else, and the team responds within one business day, usually faster.
No sales scripts. No runaround. Just a real answer from the team. HighByrd is a direct mail tracking and personalization platform, and we are happy to walk you through whether it is the right fit.
What to expect
We respond to every message within one business day, usually faster.
If you are trying to figure out whether HighByrd is the right fit, we are happy to walk you through it. Pick "Getting started" above for sales and demos, "My account" for help with an existing account, or "Technical question" for anything about how the product works.
Contact HighByrd FAQ
Short answers to the most common questions about reaching the HighByrd team.
How do I contact HighByrd?
Send a message through the contact form on this page with your name, email, optional company, what you need help with (getting started, your account, a technical question, or something else), and your message. The HighByrd team responds within one business day, usually faster.
How fast will HighByrd respond?
HighByrd responds to every message within one business day, usually faster.
Can I get a demo or talk to sales?
Yes. Use the contact form and choose "Getting started" for sales and demos. The team will reach out within one business day and can walk you through whether HighByrd is the right fit for your direct mail.
How do I get help with my HighByrd account?
Use the contact form and choose "My account" for help with an existing account, or "Technical question" for how the product works. The team responds within one business day.
Does HighByrd print or mail my campaigns?
No. HighByrd is a tracking and personalization layer on mail you are already sending. It does not print or mail and does not replace your printer or mail house. If you have a question about how it fits your existing mail, use the contact form and choose "Getting started."
Is there a phone number or support email?
The fastest way to reach HighByrd is the contact form on this page; the team responds within one business day.